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Roadie Customer Service Contacts

How to Reach a Person at Roadie

Verified Contact Information

Toll-Free Number:

  • 1-844-476-2343
Call customer service
Send Message

Roadie Emails:

Legal
Media
support@roadie.com
info@roadie.com

Roadie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Roadie Phone Number
1 (844) 476-2343
Average Hold Time
00:05:21
Average Calls duration
8 minutes
Most Popular Roadie Email Address
info@roadie.com
Roadie Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Roadie Customer Service?

Most Popular Number:

(844) 476-2343
Total calls: 12 137 Issues resolved: 205 Last call: Apr 18, 2026

You can contact Roadie's corporate office phone number at 1-844-476-2343. You can dial this phone number to get assistance with the company’s services. You can call Roadie support if you are facing trouble with your account and have shipping question. You can also call customer service to get more information about the delivery status, payments, and charges. Alternatively, if you encounter any fraudulent activities linked to customer service, you can report such incidents. Feel free to initiate a Roadie contact and report fraud. Also at times, if you are unable to call the company, you can make use of the online contact form accessible on Roadie's website. This enables users to submit their inquiries and receive responses within a 24-hour timeframe. You can get multiple help and support related to queries about support, solve delivery-related issues, get guidance on using the platform, and address concerns about account management.

Roadie support is also available via their live chat feature exclusively available on the official website. To reach out to contact via live chat, begin by navigating to the official Roadie website. Scroll down to the bottom of the homepage until you locate the "Get Help" section - click on the "Contact Us" link within this section. On the next page, you will encounter several contact options. Opt for the first choice labeled "Contact Us."

Upon exploring this Roadie customer service page, you will notice a chat icon on the bottom right corner of the screen - click on the chat icon to initiate live chat support. Next, a support chat window will appear, where you are required to input your name and email address to start the conversation with a customer support representative from Roadie.

Roadie contact operates 24 hours a day and seven days a week, offering round-the-clock assistance to its customers. Roadie customer service team can be reached through various means of communication, including the corporate office phone number, the support chat, and email. While this Roadie phone number is dedicated to reporting fraudulent activities, you can also dial it for general customer support requirements.

Alternatively, you can use the online Roadie support chat on the company`s website to contact a real-life customer support agent. Lastly, you can submit a contact request form on the website and get a response within 24 hours. However, if you require immediate assistance, do not hesitate to call during the customer service hours.

PissedConsumer Club

Contact Information

Roadie Website:

Roadie Help Center:

Corporate Office Address:

Roadie, Inc.
7778 McGinnis Ferry Road #270
Atlanta, Georgia 30024-1622
United States

Summary of Roadie Customer Service Calls

12.1K TOTAL
CALLS
07:40 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roadie?

Account Question:

  • “Multiple accounts”
  • “Sign in not working. Verification code will not send to my phone stated.”
  • “I can’t login with my log in credentials”

Request for Information Question:

  • “Can't update my license in roadie”
  • “I cant see how to add my utility trailer”
  • “Need help change”

Shipping and Delivery Question:

  • “YOU SHIPPED TO THE WRONG ADDRESS”
  • “Tv delivery”
  • “BestBuy delivery”

Return/ Replace Question:

  • “Change number”
  • “Change my phone number”
  • “Never got my order from Omaha Steaks, driver sent pic of box inside their vehicle not at my door as instructed. Driver's name Daquanna F 4:21pm yesterday had to replace the order.”

Product/ Service Question:

  • “PRODUCT WAS SHIPPED TO AWRONG ADRESS!!!!!!!!”
  • “Technical difficulties”
  • “Technical”

Payments and Charges Question:

  • “New price list of charges for deliveries”
  • “Where deposit”
  • “Need payment”

Website/ Application Question:

  • “I complete my gate, but app showing resubmit your gig”
  • “App not working”
  • “My app stopped working mid delivery”

Activation/ Cancellation Question:

  • “Cancelled orders”
  • “Cancelled delivery”
  • “Cancell oorden”

Employment Question:

  • “Employment activation support”
  • “My job yesterday was complete and the app wouldn't allow me to finish it it is still considered ongoing and the order has been delivered since 3:50 yesterday at 24 Long meadow drive to the customer Kenneth”
  • “Discrimination in applying for employment”

Staff Question:

  • “Customer service”
  • “Driver needing human service”
  • “Emergency customer service”

Cards Question:

  • “Bank card missing”
  • “Need to update bank card information”
  • “Card wont work”

Refund Question:

  • “Never got order, need refund”
  • “They didn't refund my money”
  • “Refund”

Other Question:

  • “Pickup”
  • “You're not answering messages”
  • “No one here to accept and sign for prescription”

Compare Roadie Customer Service To

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