Contact Roadie Customer Service
Roadie Phone Numbers and Emails
Toll-Free Number:
-
(844) 476-2343
Roadie Emails:
How to Contact Roadie Customer Service?
Most Popular Number:
| Total calls: 11 304 | Issues resolved: 171 | Last call: May 14, 2025 |
Roadie Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roadie Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roadie is 8444762343. 53% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Roadie may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roadie Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roadie is 8444762343. 53% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Roadie may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Roadie mainly because of account, request for information, shipping and delivery.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Roadie is info@roadie.com. 59% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Roadie Website:
Roadie Help Center:
Corporate Office Address:
Roadie Customer Service Reviews
Roedie Report
The app does not resolve the issues that arise; as a driver, I constantly have to find solutions for problems caused by the platform itself.
Customer support is practically nonexistent. I have never received a response from them, neither through messages nor phone calls.
On top of that, they only have a single phone number for contact, which makes it even harder to get timely assistance.
The GPS function in the app is highly inaccurate. I often have to drive extra miles to reach the correct address or the exact delivery point. This is a serious issue for us drivers, as we are responsible for ensuring that orders arrive on time. Despite the limitations of the app, I always give my best effort to fulfill my job.
However, when I try to mark that Ive arrived at the location, the app wont allow me to proceed.
I waste valuable time trying to contact support, but I receive no response. After waiting a long time, I try calling still, no answer.
Ive been experiencing this issue since yesterday at approximately 3:00 p.m., and throughout the entire day today, I still havent received any response. Who will compensate me for the time Ive lost? For the extra miles I had to drive?
For the job opportunities I missed yesterday?
It took a lot of effort to build my profile and earn good rewards. It is truly disappointing to see that this app fails to provide the support or solutions needed for an issue that clearly originates from their own system.
P.S.: I appreciate your prompt attention to this matter.
I am willing to cooperate to resolve this situation in the best possible way.
P.S.: I appreciate your prompt attention to this matter. I am willing to cooperate to resolve this situation in the best possible way.
Isabella! She deserves raise!
I have told so many people about Roadie.
The Roadie app beat out all the other apps. This is my personal opinion!
How Good is Roadie's Customer Service?
Summary of Roadie Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roadie?
Account Question:
- “I’ve been locked out of my account”
- “I can’t accesss to my account cause I have change tel number”
- “Merge two accounts”
Request for Information Question:
- “Help for a delivery”
- “I need help”
- “I need help with a car on the account its be 3 days trying to get help”
Shipping and Delivery Question:
- “Package delivered but can’t remove the ordee”
- “Delivery”
- “I can't deliver a package. I've returned it back to home depot, and I can't get the app.Just stop telling me to deliver it”
Return/ Replace Question:
- “I’m trying to change my truck because I’ve been accepted to drive roadie”
- “Change email”
- “Return Package”
Product/ Service Question:
- “Order already completed it show not been completed”
- “Missing product SKU number 23, 4633 two buckets”
- “No internet”
Payments and Charges Question:
- “Didn’t get paid and u want clear a order so I can keep delivering”
- “Issue with payment”
- “Payments”
Website/ Application Question:
- “Tryna follow up on several emails received about finishing my application to become a driver”
- “App issues”
- “My app isn't working”
Employment Question:
- “Need job adjusted”
- “Missing wages”
- “W2”
Activation/ Cancellation Question:
- “For activation my account”
- “I can’t activate my account”
- “Unlawful permanent deactivation”
Staff Question:
- “Customer service”
- “Driver needing human service”
- “Emergency customer service”
Cards Question:
- “Bank card missing”
- “Need to update bank card information”
- “Card wont work”
Refund Question:
- “They didn't refund my money”
- “Refund”
Other Question:
- “Lista de rspera”
- “Problemas con la aplicación”
- “Problema con mi cuenta”
Compare Roadie Customer Service To
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